Empyrean Advisory Pty Ltd trading as Empyrean Advisory ("we", "us" or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and disclose personal information obtained through our website and related enquiries.

Personal Information We Collect

We may collect personal information that you provide to us, including:

• your name;
• email address;
• telephone number;
• business or company name; and
• any other information you choose to provide when contacting us.

We may also collect limited technical information when you use our website, such as your IP address, browser type, device information and information about how you interact with our website.

Please do not submit tax file numbers, financial records or other sensitive or confidential information through our general website enquiry forms unless we specifically request it.

How We Collect Personal Information

We generally collect personal information directly from you when you:

• submit an enquiry through our website;
• contact us by email or telephone;
• subscribe to communications from us; or
• otherwise interact with us.

Our website may also use cookies, analytics tools or similar technologies to understand how visitors use the website and to improve its performance.

How We Use Your Personal Information

We may use your personal information to:

• respond to enquiries;
• provide information about our services;
• communicate with prospective and existing clients;
• operate and improve our website;
• maintain our business records; and
• send marketing communications where you have consented to receive them or where otherwise permitted by law.

You may opt out of marketing communications at any time by using the unsubscribe facility provided or by contacting us.

Disclosure of Personal Information

We may disclose personal information to third-party service providers who assist us in operating our website, communications and business systems.

We may also disclose personal information where required or authorised by law.

Some third-party technology providers may store or process information outside Australia. Where applicable, overseas locations may depend on the systems and service providers we use from time to time.

We do not sell your personal information.

Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

However, no method of transmitting or storing information electronically is completely secure, and we cannot guarantee the security of information transmitted through the internet.

Access and Correction

You may request access to personal information we hold about you or ask us to correct information that is inaccurate, out of date or incomplete.

We may need to verify your identity before providing access to personal information.

Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security or content of third-party websites, and you should review their privacy policies before providing personal information.

Complaints

If you have a question or complaint about how we have handled your personal information, please contact us using the details below.

We will review your enquiry or complaint and respond within a reasonable period.

If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be published on our website.

Contact Us

Empyrean Advisory Pty Ltd
Trading as Empyrean Advisory

Email: tom@empyreanadvisory.com.au

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